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Returns & Exchanges

Cypress Boutique Return & Exchange Policy

We want you to absolutely love your purchase! Here’s how we handle returns and exchanges:

RETURNS

All returns are for STORE CREDIT only.  (No refunds to the original payment method.)

Returns must be initiated within 7 days of delivery.

Items must be unworn, unwashed, and have all original tags attached.

To request a return label, email us at info@shopcypressboutique.com— the cost of the return label will be deducted from your store credit.

Items with signs of wear (makeup, deodorant, pet hair, stains, odors) will not be accepted.

Shoes must be returned inside their original shoe box and shipped inside an additional box or polymailer.

Final Sale Items: All sale collection items, accessories, jewelry, earrings, headwear, bodysuits, and swimwear are final sale and cannot be returned.

Shipping fees are non-refundable.

Store credit is issued in the form of a gift card to the email used to purchase the order. Gift cards never expire. Please allow for up to 7 days from the date delivered to process returns.

EXCHANGES

We offer free exchanges for a different size of the same item (if available)!

To request an exchange, please email us at info@shopcypressboutique.com with your order number and the size you need.

If the requested size is in stock, we’ll ship it to you at no additional cost.

If the size is unavailable, store credit will be issued instead.


IMPORTANT NOTES

Once an order has shipped, it cannot be canceled, recalled, or rerouted.

Shipping delays are outside of our control and do not qualify for cancellation or return.

Cypress Boutique is not responsible for lost, stolen, or misdelivered packages. Once a package is scanned as delivered by the carrier, it becomes the customer’s responsibility. Please contact the carrier directly to file a claim for lost or stolen packages.

Damaged or defective items must be reported within 3 days of delivery. If we have a replacement available, we will ship it to you at no additional cost. If a replacement is unavailable, store credit will be issued.


By completing your purchase with Cypress Boutique, you agree to these terms. Thank you for choosing Cypress Boutique — we can’t wait to style you again soon!

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